{"id":1694,"date":"2026-06-18T13:26:27","date_gmt":"2026-06-18T13:26:27","guid":{"rendered":"https:\/\/stagingagency.co.uk\/projects\/alexandru\/?page_id=1694"},"modified":"2026-06-18T13:37:18","modified_gmt":"2026-06-18T13:37:18","slug":"returns-policy","status":"publish","type":"page","link":"https:\/\/stagingagency.co.uk\/projects\/alexandru\/returns-policy\/","title":{"rendered":"Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1694\" class=\"elementor elementor-1694\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5312b91 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5312b91\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5e483b8\" data-id=\"5e483b8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5222da0 elementor-widget elementor-widget-heading\" data-id=\"5222da0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6a3ca4c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6a3ca4c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ca4b110\" data-id=\"ca4b110\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7c3225e elementor-widget elementor-widget-text-editor\" data-id=\"7c3225e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>If the product is returned to us for any reason, the customer will be responsible for paying the additional shipping costs.<\/li><li>Products that COSMETICSAESTHETIC MEDICAL LIMITED consents or directs in writing to be returned should be returned by the Customer to COSMETICSAESTHETIC MEDICAL LIMITED or any other destination specified by COSMETICSAESTHETIC MEDICAL LIMITED.<\/li><li>Customers requesting a replacement or refund, which is subject to our approval, must ensure the returned item reaches us with the original packaging unaltered and the product unused. To arrange for a return, you must inform us by email with the date of your order, the order number, product information, your name and address at: contact@cosmeticsaesthetic.com as soon as possible and within 24 hours of delivery. We may request photographic evidence of any issue. The Product should not be returned until you have received further instructions from us.<\/li><li>A refund is not possible if the product has been used or the packaging is damaged, due to safety and hygiene concerns.<\/li><li>Should an investigation reveal that a product does not meet our standards of authenticity, we will provide the customer with appropriate remedies, which could include a refund or a replacement, in line with our terms and conditions.<\/li><li>All returns should be sent to the address we specify when we acknowledge your request \u2013 we are happy to arrange carriage (at your cost).<\/li><li>Once products have left our supply chain, we cannot guarantee that they meet acceptable quality standards or have been stored according to the manufacturer&#8217;s recommendations.<\/li><li>Any failure to comply with these provisions may mean that your right to a refund is lost.<\/li><li>The Seller reserves the right to destroy any goods returned by the Buyer without the express consent of the Buyer; Products that fail inspection upon return may be destroyed or returned at the customer&#8217;s cost.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-de728c1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"de728c1\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6594d74 animated-slow elementor-invisible\" data-id=\"6594d74\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-caf03cc elementor-widget elementor-widget-heading\" data-id=\"caf03cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"> To initiate a return - do complete the following form<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50c19dc elementor-widget-laptop__width-initial elementor-button-align-start elementor-widget__width-initial elementor-widget elementor-widget-form\" data-id=\"50c19dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;button_width&quot;:&quot;25&quot;,&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\" aria-label=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"1694\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"50c19dc\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Returns Policy\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"1694\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFirst Name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-md  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_890d8da elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_890d8da\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tLast Name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_890d8da]\" id=\"form-field-field_890d8da\" class=\"elementor-field elementor-size-md  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_26cb399 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_26cb399\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tOrder Number\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_26cb399]\" id=\"form-field-field_26cb399\" class=\"elementor-field elementor-size-md  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_0135a9e elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_0135a9e\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tItem you are looking to return\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_0135a9e]\" id=\"form-field-field_0135a9e\" class=\"elementor-field elementor-size-md  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tReason for return\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-md\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-25 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-md elementor-animation-float\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returns Policy If the product is returned to us for any reason, the customer will be responsible for paying the additional shipping costs. Products that COSMETICSAESTHETIC MEDICAL LIMITED consents or directs in writing to be returned should be returned by the Customer to COSMETICSAESTHETIC MEDICAL LIMITED or any other destination specified by COSMETICSAESTHETIC MEDICAL LIMITED. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1694","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/stagingagency.co.uk\/projects\/alexandru\/wp-json\/wp\/v2\/pages\/1694","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stagingagency.co.uk\/projects\/alexandru\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stagingagency.co.uk\/projects\/alexandru\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stagingagency.co.uk\/projects\/alexandru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stagingagency.co.uk\/projects\/alexandru\/wp-json\/wp\/v2\/comments?post=1694"}],"version-history":[{"count":19,"href":"https:\/\/stagingagency.co.uk\/projects\/alexandru\/wp-json\/wp\/v2\/pages\/1694\/revisions"}],"predecessor-version":[{"id":1731,"href":"https:\/\/stagingagency.co.uk\/projects\/alexandru\/wp-json\/wp\/v2\/pages\/1694\/revisions\/1731"}],"wp:attachment":[{"href":"https:\/\/stagingagency.co.uk\/projects\/alexandru\/wp-json\/wp\/v2\/media?parent=1694"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}